Last Updated: August 3, 2026
At ShopMyStores, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website, contact us, or request appliance repair and maintenance services.
By using our website, you agree to the practices described in this Privacy Policy.
1. About ShopMyStores
ShopMyStores provides appliance repair and maintenance services, including services for appliances such as:
- Air Conditioners (AC)
- Refrigerators
- Washing Machines
- Microwaves
- Other home appliances and related maintenance services
Our website may be temporarily unavailable or displayed in maintenance mode while we improve, update, or maintain our services.
2. Information We Collect
When you use our website or contact us, we may collect information that you voluntarily provide, including:
- Full name
- Mobile/telephone number
- Email address
- Service or repair requirements
- Appliance type and brand
- Service location or address
- Information you provide through contact or service-request forms
- Any other information you voluntarily provide to us
We may also automatically collect limited technical information, such as:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Date and time of your visit
- General website usage information
3. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries and requests
- Schedule and provide repair or maintenance services
- Contact you regarding your service request
- Provide quotations or service-related information
- Improve our website and customer experience
- Maintain website security and prevent fraudulent or unauthorized activity
- Communicate important service-related updates
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes unrelated to the services or activities described in this Privacy Policy without a lawful basis or your consent where required.
4. How We Protect Your Information
ShopMyStores takes reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
5. Sharing of Personal Information
We do not sell or rent your personal information to third parties.
We may share information when reasonably necessary with:
- Service technicians or personnel involved in fulfilling your service request
- Website hosting, security, or technical service providers
- Payment or transaction service providers, where applicable
- Professional advisers or authorized service providers
- Government authorities or law-enforcement agencies where required by applicable law
Any sharing of information will be limited to what is reasonably necessary for the relevant purpose.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and enhance your browsing experience.
Cookies may also be used by certain third-party services integrated with our website.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.
7. Third-Party Services and Websites
Our website may contain links, tools, payment services, or integrations provided by third parties.
Third-party websites and services have their own privacy policies and terms. ShopMyStores is not responsible for the privacy practices, security, or content of third-party websites or services.
We recommend reviewing the privacy policy of any third-party service before providing personal information through it.
8. Payment Information
If payment functionality is available on our website, payments may be processed through third-party payment service providers.
ShopMyStores does not intend to store complete payment card information such as full card numbers, CVV numbers, or other sensitive payment credentials on our website.
Payment information may be handled directly by the applicable payment provider according to its own privacy policy and security practices.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide requested services
- Maintain business and service records
- Resolve disputes
- Prevent fraud or misuse
- Meet legal, accounting, or regulatory requirements
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally permitted
- Withdraw consent where processing is based on consent
- Ask questions about how your information is used
- Raise a concern regarding the handling of your personal information
To exercise an applicable privacy right, please contact us using the details provided below.
11. Children’s Privacy
Our website and services are not intentionally directed toward children.
We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. Website Maintenance
ShopMyStores may temporarily place its website into maintenance mode for updates, improvements, security work, technical maintenance, or other operational purposes.
During maintenance periods, some website features, forms, services, or pages may be temporarily unavailable.
This Privacy Policy may continue to apply to information previously collected through the website and to any information collected when services are restored.
13. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised Last Updated date.
We encourage you to review this page periodically to stay informed about how we handle personal information.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact ShopMyStores.
ShopMyStores
Website: shopmystores.in
Email: shopmystores.in@gmail.com
Phone: 9609937305
Business Address: Ekaihat, Katwa, Purba Bardhaman, West Bengal, India-713130
Your Privacy Matters
ShopMyStores is committed to handling your personal information responsibly and maintaining reasonable safeguards to protect your privacy while you use our website and services.